{"id":1993,"date":"2015-09-17T16:34:14","date_gmt":"2015-09-17T20:34:14","guid":{"rendered":"https:\/\/2015.nyc.wordcamp.org\/?post_type=wcb_session&#038;p=1993"},"modified":"2015-09-18T12:15:06","modified_gmt":"2015-09-18T16:15:06","slug":"be-a-customer-service-superstar-by-customized-wp-admin","status":"publish","type":"wcb_session","link":"https:\/\/nyc.wordcamp.org\/2015\/session\/be-a-customer-service-superstar-by-customized-wp-admin\/","title":{"rendered":"Be a Customer Service Superstar by Customized WP-Admin"},"content":{"rendered":"<p>When you work in WP-Admin every day, it\u2019s wicked easy to navigate. But for users who are new to WordPress or only update their sites occasionally, the admin area can be full of WordPress-centric-lingo and not intuitive.\u00a0 If you\u2019ve created a customized front-end experience, why not take a few extra moments and tighten up the admin? It\u2019s not difficult to make users happier and reduce the number of questions you get! We\u2019ll cover customizing primarily via code, adding your own help documentation or metaboxes to the admin, and current best practices.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you work in WP-Admin every day, it\u2019s wicked easy to navigate. But for users who are new to WordPress or only update their sites occasionally, the admin area can be full of WordPress-centric-lingo and not intuitive.\u00a0 If you\u2019ve created a customized front-end experience, why not take a few extra moments and tighten up the &hellip; <a href=\"https:\/\/nyc.wordcamp.org\/2015\/session\/be-a-customer-service-superstar-by-customized-wp-admin\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Be a Customer Service Superstar by Customized WP-Admin<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":7268290,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1446387300,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[1865],"footnotes":""},"session_track":[326251],"session_category":[],"class_list":["post-1993","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-bronx"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Q1GG-w9","session_date_time":{"date":"November 1, 2015","time":"09:15"},"session_speakers":[{"id":"1865","slug":"sarah-c-hines","name":"Sarah C. Hines","link":"https:\/\/nyc.wordcamp.org\/2015\/speaker\/sarah-c-hines\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/users\/7268290"}],"version-history":[{"count":2,"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1993\/revisions"}],"predecessor-version":[{"id":2081,"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/1993\/revisions\/2081"}],"speakers":[{"embeddable":true,"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/speakers\/1865"}],"wp:attachment":[{"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/media?parent=1993"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_track?post=1993"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/nyc.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_category?post=1993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}