Whether you’re creating a theme or plugin for distribution on WordPress.org, or writing code for a client, you need to provide a great experience for the users who install your code.
Your added functionality usually means additional Settings, Post Types, Taxonomies, Custom Fields and overall Workflow. Don’t make users struggle to look for your settings page, or become confused and frustrated when trying to fill in fields for a custom post type. Provide them with inline help, where and when they need it
In this session you will learn how to limit support tickets, emails and general user frustration, by creating
-Dismissible admin notices.
-Pointers
-Help tabs
-Custom fields with inline help.
-Step by Step settings pages.
and much more.
Presentation: http://www.slideshare.net/piklist/piklist-providing-inline-help-for-a-great-user-experience